omninounWhat if every enquiry reached the right person?
Qualify incoming messages, prepare CRM records and notify the right contact.
AI & AUTOMATION AGENCY · MOROCCO FROM PROCESS TO SYSTEM ↗
Fewer tasks.
More possibilities.
Your team has better things to do than copy, sort and chase.
We connect your tools and build AI automations that move your business forward.
STRATEGY → AUTOMATION → AI AGENTSPEOPLE STAY IN CONTROL.
01 / THE TURNING POINT
Work moves forward.
Without the back-and-forth.
A request comes in.
A workflow gets moving.
TRIGGER
A new prospect.
“Hello, we’d like to automate how we follow up on customer enquiries.”
FORM / EMAIL- 01UnderstandIdentify the need and relevant information.↗
- 02OrganisePrepare a record in your CRM.↗
- 03Request approvalSubmit a draft reply to your team.↗
OUTCOMEA team ready
A team ready
to respond.
The context is gathered. The reply is drafted. Your team decides when to send it.
● HUMAN APPROVALIllustrative example · No data transmitted.
02 / WHAT WE DO
From friction.
To action.
A repetitive task, a disconnected tool, information that’s hard to find: we start with your reality.
01 / AUTOMATION
Your tools.
Finally connected.
Move data between your emails, forms, CRM and business tools. Trigger the right actions and handle exceptions.
WORKFLOWS · API · N8N↗
02 / AI AGENTS
A helping hand.
Right where you need it.
Search, extract, classify and draft replies. Specialised assistants connected to your sources and guided by your rules.
DOCUMENTS · KNOWLEDGE · ASSISTANCE↗
03 / CONSULTING & INTEGRATION
The right start.
A clear way forward.
Identify a useful application, test a focused scope, integrate it into your environment and hand over to your team.
DISCOVERY · PILOT · HANDOVER↗
03 / A DIFFERENT WORKING DAY
It starts
with a “what if…”
These are potential applications. Scope and feasibility depend on your tools and constraints.
Which process slows you down? ↗What if documents stopped holding things up?
Extract relevant information, flag missing fields and prepare it for approval.
What if the right answer was already within reach?
Search your internal documentation with sources and refer uncertain cases to a person.
04 / A METHOD YOU CAN FOLLOW
Start focused.
Build to last.
Find the real opportunity.
Map the process, its pain points, data and success criteria.
Test against reality.
Build a pilot and test its results against real cases, including exceptions.
Bring the system to life.
Connect the tools, define approvals and plan recovery when errors occur.
Put you in control.
Document, train and define arrangements for monitoring and maintenance.
05 / THE LAB
Ideas meet
the real world.
Three projects to explore. Open a title to learn more.
01FoodypediaAI / RULES / PROVENANCE
Foodypedia explores how AI and AI agents can support food and nutrition: making information more accessible and supporting professional workflows, with reliable guidance and human expertise at the centre.
02Omni-IAROUTING / SPECIALISTS
Omni-IA explores collaboration between AI models and specialised agents to address organisational needs. The aim is to simplify tasks, bring together relevant capabilities and connect AI more closely to everyday work.
03ArtizoneTRUST / BUSINESS RULES
Artizone explores how AI and AI agents can support exchanges and connections. The aim is to better understand needs, simplify user journeys and support useful interactions within a trusted environment.
Omninoun research and development projects. These descriptions outline areas of work and are not client case studies.
06 / LEARN TO MOVE FORWARD
Build with AI.
Build your expertise too.
A FEW ANSWERS BEFORE WE START
Does our company need to be using AI already?
No. The starting point is a process to improve. We review the available tools and data to determine whether conventional automation, AI or a combination is appropriate.
Can we keep human approval?
Yes. Sensitive actions can require approval. Access rights, automation boundaries and situations to escalate are defined during discovery.
How are budget and scope defined?
They depend on the use case, connected tools, volumes, data requirements and expected level of support. These factors define deliverables and recurring costs before implementation.
YOUR NEXT OPPORTUNITY MAY ALREADY BE THERE.
What takes
too much time in your business?
Let’s talk about a real process.
That’s where the next step begins.